Privacy Policy
Last updated: September 16, 2025
Evergreen Pooper Scoopers (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your choices. By using our services or visiting evergreenpooperscoopers.com, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Information We Collect
We collect information that you provide to us directly, information from your use of our website, and information from third-party sources, as follows:
a. Information You Provide
Contact information: name, address, email address, phone number
Billing information: payment method, payment details
Service information: Which plan you select (weekly / twice weekly / bi-weekly / one-time), frequency, address of service, details about your pets (number of dogs, etc.), access instructions (e.g. gate, etc.)
Communications: any messages, requests, or feedback you send us
b. Information We Collect Automatically
Usage data: pages visited on our website, time spent, IP address, browser type, device type, operating system
Cookies and tracking technologies (see Section 4 below)
c. Information From Third Parties
If you connect via or interact with third-party platforms (e.g. maps services, online payment processors), we may receive data from them (e.g. payment confirmation, address verification)
Aggregated or anonymized data for analytics
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, operate, maintain, and improve our services
To manage your account, bookings, and service plans
To process payments and billing
To communicate with you: confirmations, reminders, updates, customer service, support
To send marketing/promotional materials (if you’ve opted in)
To monitor and improve our website, including testing, analytics, and diagnostics
To comply with legal obligations or protect our rights
3. Disclosure of Information
We may share your information under the following circumstances:
Service Providers & Contractors. Third parties who help us deliver our services (e.g. payment processors, scheduling tools, deodorizer suppliers, contractors who perform work)
Legal Requirements. If required by law (e.g. subpoenas, court orders), or to protect safety, rights, property
Business Transfers. If we are involved in a merger, acquisition, or sale of assets, your personal information may be part of the transferred assets
With Your Consent. When you give us permission
We do not sell your personal information to third parties in exchange for profit.
4. Cookies & Tracking Technologies
We use cookies, web beacons, or similar technologies to collect usage information and to improve your experience on our website.
You may be able to block or disable cookies via your browser settings, though that may affect website functionality.
5. Your Choices
You have certain rights and choices regarding your personal information:
Access / Correction. You can ask to see or correct your personal information that we hold.
Opt-Out / Unsubscribe. You can opt out of marketing communications.
Deletion. Subject to legal and contractual limits, you may request that we delete certain personal data.
Do Not Track Signals. Our site does not currently respond to browser “Do Not Track” signals.
6. Data Security
We implement reasonable security measures to guard against unauthorized access, disclosure, alteration, or destruction of your information.
While we strive to protect your information, no system is completely secure.
7. Retention of Data
We will retain your personal information for as long as needed to provide services to you, to comply with legal obligations, resolve disputes, enforce our agreements, and for other business purposes.
8. Children
Our services are not intended for children under the age of 13. We do not knowingly collect information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
9. International Data Transfers
If applicable, your information may be transferred to — and processed in — countries other than your country of residence. We will take steps to ensure that your privacy rights are protected under such transfers.
10. California & Other Regional Rights
If you are a resident of California (or other jurisdictions with special privacy laws), you may have additional rights under applicable laws (e.g., CCPA, CPRA). These may include the right to:
Request what personal data we have collected about you, to whom we have disclosed it, and the purpose.
Request deletion of your personal information (subject to some exceptions)
Opt out of “sale” or “sharing” of personal information, if applicable
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on our website and update the “Last Updated” date. If changes are material, we may provide additional notice (e.g. via email).
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Evergreen Pooper Scoopers
Email: contact@evergreenpooperscoopers.com
Phone: (669) 800-1450
